Terms of service

Welcome to Gonzales Creates! By placing an order with us, you agree to the following terms and conditions:

1. Sales Policy

• All sales are final. We do not accept cancellations, refunds, or returns under any circumstances.

• Please ensure your order is correct before submitting payment, as changes cannot be made once an order is confirmed.

2. Handmade Product Disclaimer

• All of our cups are handmade and uniquely crafted.

• Because of this, no two items will be exactly alike. Variations in color, design, and finish are normal and part of the charm of handmade products.

• By purchasing, you acknowledge and accept these natural variations.

 

3. Pre-Orders

•  All pre-order items are made to order and do not have a guaranteed start or completion date. Production timelines may vary, and no specific delivery date is promised.

4. Updates and Communication

• Official updates, announcements, and product releases will be shared through our social media accounts:

• Instagram: [@GonzalesCreates]

• Facebook: Gonzales Creates

• Customers are encouraged to follow these accounts to stay informed.

5. Agreement

By completing your purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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